Company Values and Our Team
1
Customer focus
We make our clients feel more than just a number and it’s important to us to get to know the individual(s) behind the business.
2
Personable approach
We want to break that accounting stereotype and offer friendly, approachable and thoughtful support where we can.
3
Being the experts
We understand that not all our clients are accounting experts and don’t expect them to know all the rules and regulations. Our approach to questions is calm, helpful and never judgmental.
4
Staff training and development
Keeping up-to-date with accounting changes is important in every accounting firm. Opportunities to further knowledge and refresh skills are sought and offered to both develop our staff and improve our offering to clients.
Isobel Chaplin
Accountant & Owner
Lucy Woods
Senior Accountant
Lucy joined the team in October 2021 with a wealth of experience and knowledge in the world of accounting as an ACCA qualified accountant. She has been working in practice since 2000 and has spent many years supporting small businesses and meeting business owners and is keen to live the company’s mission.
As well as being a whizz with numbers, Lucy loves time with her own young family and has a creative side with sewing and design.
Olga Pavlova
Bookkeeper & Payroll Officer
Olga joined the team in July 2023 with experience in industry and running a business, and is working towards her AAT qualifications. She is a dab hand at photography and is fluent in Lithuanian and Russian amongst other talents!
Sabrina Chamberlain
Bookkeeper
Sabrina is the newest member of the team, joining us in March 2024.
Karen Broughton
Admin Assistant
Karen has been with us since early 2021 and has a passion for helping our clients and supporting the team in equal measure.