Company Values and Our Team
1
Relationships First
We work with people, not paperwork. Your goals matter more than ticking boxes.
2
Plain English, Always
Tax shouldn’t need a translator. We speak clearly, answer honestly and make sure you understand every step.
3
Do It Properly
We choose the right way over the easy way. If something needs fixing, we’ll tell you – and help you put it right.
4
Calm in the Chaos
Deadlines, HMRC letters, messy records – we’re here to take the stress off your shoulders, not add to it.
5
Grow Together
A strong team means better service. We invest in our people so you always have knowledgeable, consistent support.
Isobel Chaplin
Accountant & Owner
Lucy Woods
Senior Accountant
Lucy joined the team in October 2021 with a wealth of experience and knowledge in the world of accounting as an ACCA qualified accountant. She has been working in practice since 2000 and has spent many years supporting small businesses and meeting business owners and is keen to live the company’s mission.
As well as being a whizz with numbers, Lucy loves time with her own young family and has a creative side with sewing and design.
Felicity Gothard
Accountant
Felicity joined the team in March 2026 and brings with her a wealth of experience from many years working in accountancy and supporting small businesses. AAT qualified, she has also run her own accountancy practice, so understands first-hand the challenges that come with running a business.
As our Accounts & Client Lead, Felicity works closely with both our clients and the team, bringing plenty of knowledge, experience and a friendly, practical approach to everything she does.
Sabrina Chamberlain
Bookkeeper
Sabrina has been part of the team since March 2024 and is continuing her studies towards her AAT qualifications. She supports our clients with their day-to-day bookkeeping and VAT returns, helping to keep their accounts organised and up to date throughout the year.
With a friendly and conscientious approach, Sabrina enjoys getting to know our clients and their businesses. Outside of work, she enjoys a busy family life.
Jennifer Swift
Accounting Administrator
Jennifer is the newest member of the team, joining us in November 2024, and is responsible for looking after our company secretarial and compliance requirements as well as customer care. She has a passion for helping our clients and supporting the team in equal measure.